Cruising Mates Forum: Cruise reviews, chat, answers and information. cruisingmates.co.uk • View topic - Mail

Mail

Re: Mail

Postby Carwalsick » 16 Jul 2019 06:24

After holding for 15 minutes being told how important I am, I'll settle for anyone who can do the job.


Sent from my SM-T280 using Tapatalk
November 2019 Spirit of Discovery Spanish Islands of The Atlantic
April 2020 Saga Sapphire Coast to Coast
July 2020 Spirit of Discovery Arctic Expedition
User avatar
Carwalsick
Captain
Captain
 
Posts: 852
Joined: 10 Jul 2015 12:22
Location: Cornwall
National Flag:
United Kingdom

Mail

Postby Gillzajoker » 16 Jul 2019 11:00

I hate this trend for being made to wait - usually on a Premium Line - at your own expense. In the 'good old days' if a line was engaged, you got that signal, accepted it, hung up, and then tried again later, at your own convenience. :evil:
Image
User avatar
Gillzajoker
Admiral
Admiral
 
Posts: 15454
Joined: 03 Mar 2011 16:07
Location: Costa Almeria, Spain
National Flag:
Spain

Re: Mail

Postby khkate » 25 Jul 2019 12:05

But don't forget with Saga - all their numbers are freephone (0800). They used to have it that if you were held in a queue on the phone, you could leave a message and they would call you back. It would also be handy if, when in a queue, you knew how far down the queue you were!

I no longer have that issue anyway - i email my cruise consultant and she rings me at a time that suits me - far more civilised!
CRUISES BOOKED:
Spirit of Discovery - Feb 2020, April 2020, August 2020, Dec 2020
Spirit of Adventure - September 2020
khkate
Rear Admiral
Rear Admiral
 
Posts: 3474
Joined: 03 May 2013 19:30
Location: UK

Re: Mail

Postby Gillzajoker » 26 Jul 2019 09:46

khkate wrote:But don't forget with Saga - all their numbers are freephone (0800). They used to have it that if you were held in a queue on the phone, you could leave a message and they would call you back. It would also be handy if, when in a queue, you knew how far down the queue you were!

I no longer have that issue anyway - i email my cruise consultant and she rings me at a time that suits me - far more civilised!


Well, that sounds a fair enough option, Lesley - although your 'Plan B' is much better! :D
Image
User avatar
Gillzajoker
Admiral
Admiral
 
Posts: 15454
Joined: 03 Mar 2011 16:07
Location: Costa Almeria, Spain
National Flag:
Spain

Previous

Return to Saga



Who is online

Users browsing this forum: No registered users and 5 guests