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Iglu Cruise's Top 10 Cruise Deals

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Iglu Cruise's Top 10 Cruise Deals

Postby nat_iglu » 11 Dec 2013 16:09

Iglu Cruise have compiled the Top 10 Cruise Deals for this week from the Canary Islands, the Caribbean and the Northern Lights.

Enjoy!

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Re: Iglu Cruise's Top 10 Cruise Deals

Postby Skier Pete » 13 Dec 2013 00:39

HI Nat,,
I've just tried to look at an MSC cruise on Magnifica in June 2014; Amsterdanm to Iceland, and your live pricing says " Computer says No" ie it can't find the cruise.

I know it is available as I did a dummy booking on the MSC web site.

Any comments as to why it's not avalable through you? Thanks
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Iglu Cruise's Top 10 Cruise Deals

Postby Mungo » 13 Dec 2013 19:18

Disappointed with Iglu earlier this week as asked for a quote. The pricing given was NOTHING like the price advertised on the website. :twisted: See the website has finally been updated with the more expensive prices now being displayed. Poor show Iglu. :roll: I'm a firm believer that websites should be kept up to date.
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Re: Iglu Cruise's Top 10 Cruise Deals

Postby nat_iglu » 16 Dec 2013 14:31

Hi Pete,

We are very sorry to hear that the cruise you were looking for is unavailable on our site.

We will be forwarding your enquiry to our Customer Care team who will be able to look into this further and to find out why this cruise is not currently on our website.

Thank you for the feedback.

The Iglu Team
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Re: Iglu Cruise's Top 10 Cruise Deals

Postby Skier Pete » 16 Dec 2013 14:34

nat_iglu wrote:Hi Pete,

We are very sorry to hear that the cruise you were looking for is unavailable on our site.

We will be forwarding your enquiry to our Customer Care team who will be able to look into this further and to find out why this cruise is not currently on our website.

Thank you for the feedback.

The Iglu Team

Thank you for getting back to me
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Re: Iglu Cruise's Top 10 Cruise Deals

Postby nat_iglu » 16 Dec 2013 15:24

Hi Mungo,

We are really sorry to hear about the different prices you have encountered. We try to keep our website as updated as possible, but sometimes one slips through the gap.

I have emailed this issue to our Web Development team who keep the site updated so they will try to ensure that this type of price issue doesn't come up again.

Thanks for taking the time to give us some feedback.

The Iglu Team
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Re: Iglu Cruise's Top 10 Cruise Deals

Postby Mungo » 16 Dec 2013 22:47

nat_iglu wrote:Hi Mungo,

We are really sorry to hear about the different prices you have encountered. We try to keep our website as updated as possible, but sometimes one slips through the gap.

I have emailed this issue to our Web Development team who keep the site updated so they will try to ensure that this type of price issue doesn't come up again.

Thanks for taking the time to give us some feedback.

The Iglu Team


Thanks for passing on my views! I will look out for an improvement.
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