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Can we afford to cruise again?

Can we afford to cruise again?

Postby grannyM » 18 Apr 2014 09:43

CGBOWLER wrote:Oh dear, oh dear, oh dear.
Confession time.
I phoned the company today to ask where my refund was.
They assured me it had been repaid on 2nd April.
They gave me the last 4 digits of the card they had refunded to.
It was my Visa credit card.
I have been waiting for it to appear on the bank statement for my visa debit card. :oops: :oops: :oops:
I haven't had the Visa credit card statement yet so didn't realise how dizzy I am becoming. :crazy:

I did ask when I could expect the medical cover note though and they told me it usually arrives the day after the certificate which came yesterday. It hasn't arrived.
I feel I should apologise to them but chances are I would not be put through to the same person :?
So I apologise for misleading you all.


Irene that you are not alone.

The other day I phoned the AA about T's car insurance because the money had not come off our current account. They also had not sent the cover documents either, I thought!

More or less the same scenario as youself, the payment had been taken from the credit card. :oops: The documents were, as usual for the past couple of years, been sent to my e.mail inbox to be printed on 1st April. :oops: :oops: :oops:
Marie
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Can we afford to cruise again?

Postby CGBOWLER » 18 Apr 2014 10:30

Oh thank you Marie. :D It's nice to know I am not alone.
We have finally received the last of the documents. They don't have the same list of countries but honestly, I'm past caring.
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